Shipping Policy

Thank you for shopping with 3rd Eye Fungi Design! Each of our products is created especially for you. Many of our apparel, accessories, mugs, and other custom products are made to order and fulfilled by our production partner, Printful.

Processing & Fulfillment

Because our products are made to order, please allow approximately 2–5 business days for your order to be created and prepared for shipment.

Fulfillment time is separate from shipping time. During holidays, promotional periods, or unusually high order volumes, processing may take slightly longer.

Estimated Shipping Times

Once your order has been fulfilled, estimated shipping times are generally:

United States & Canada: Approximately 3–8 business days, depending on the shipping method and destination.

International Orders: Approximately 5–20 business days, depending on the destination, carrier, and customs processing.

Delivery dates are estimates and cannot be guaranteed. Weather, carrier delays, customs processing, holidays, and other circumstances outside our control may affect delivery times.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information when tracking is available.

Please allow up to 48 hours after receiving your shipping confirmation for tracking information to begin updating.

Multiple Packages

Because products may be produced at different fulfillment locations, an order containing multiple items may occasionally arrive in separate packages.

If this happens, you may receive more than one tracking number and your items may arrive on different days. There is no additional shipping charge to you because an order is divided into multiple shipments.

Incorrect Shipping Addresses

Please carefully review your shipping address before completing your purchase.

Customers are responsible for providing a complete and accurate delivery address. If you notice an error in your address, contact us as soon as possible.

Once an order has entered fulfillment or has been shipped, we may not be able to change the delivery address.

Additional shipping costs resulting from an incorrect or incomplete address may be the customer's responsibility.

International Orders, Customs & Import Fees

International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.

Unless otherwise stated during checkout, these charges are not included in the product or shipping price and are the responsibility of the customer.

Customs processing may also cause additional delivery delays.

Lost, Delayed, or Damaged Packages

If your tracking information shows that your package is delayed, please allow additional time for the carrier to complete delivery.

If your estimated delivery date has passed and your package still hasn't arrived, please contact us so we can help investigate the shipment.

If your order arrives damaged, defective, or incorrectly printed, contact us as soon as possible and include your order number along with clear photos of the item and packaging.

Questions About Your Order

If you have questions about shipping or your order, please contact 3rd Eye Fungi Design through our Contact Us page.

We appreciate your patience while your custom piece is created especially for you. Thank you for supporting independent art and 3rd Eye Fungi Design!